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Roger Amoroso
Reviewed in the United States on April 29, 2025
The part received was in excellent condition and exactly what I wanted.
LOCKr
Reviewed in the United States on April 28, 2024
After some huge winds in the area some ridge poles became warped out, Replacement parts were very reasonably priced and Donna made sure that the transaction went smoothly and timely. i am very happy with this company, they really are concerned about their products and customers! Thanks.
Sion Otter
Reviewed in the United States on January 23, 2023
I have the 10x20 canopy just outside our slider, we have made a sort of 2nd living space. I live in florida and during our last hurricane warning, I had to take the topper of and unfortunately, but not surprising, it was sun-rotted along with a few bungies. Though I must say, we got 13 good months out of the tarp. I needed to replace it, the framing is all just fine and solid. I spoke with customer service and they really went to bat the help make that happen quote fairly.Read your warrant info on this, it's really quite fair, as long as it hasn't changed.We all know how challenging customer services has become in the past several years, but this company has got it right, with very helpful HUMAN beings on the other line!Will stick with these guys, great product, fantastic company!
Maria V.
Reviewed in the United States on May 27, 2021
I bough a trampoline from this company back in 2014. They have been super great to work with every since. Very helpful when it come to replacement parts even 7 years later!!Many many props!!I will definitely buy my next trampoline from them!
Larry McDuff
Reviewed in the United States on April 10, 2021
Bought an ORCC Trampoline from Brandline through Amazon. I had small problem with product but Brandline took care of the issue in a very quick manner. I think the trampoline is a great product and the Customer Service at Brandline is outstanding and is a great example of what First Class Customer Service should be.Thanks:Larry McDuff
Glory B
Reviewed in the United States on May 18, 2020
nothing to dislike. thank you : ))
Mike Fudally
Reviewed in the United States on August 9, 2019
We bought a trampoline from Brandline almost 2 years ago. A strong wind storm picked it up and threw it about a hundred feet. ( I now have anchors.) So I got in touch with Grace at Brandline and being it was only 4 bent frames and some missing springs the price was great! And the customer service you couldn’t have done any better. Making sure it was the correct parts and quick reply. Thank you again, Mike
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