Your cart is empty.
Your cart is empty.This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Ericha
Reviewed in the United States on June 18, 2023
It powers up. The usb cord that came with it was faulty. I had to use an extra one i had at home. The scanner loaded up and installed on my computer after replacing the usb. But it would not feed paper. I did all of the Neat written troubleshoot for the product and nothing worked. It would begin to feed it i pushed 1 sheet of paper at a time, but would jam every time, failing to scan anything. I started a chat with Neat and they said they could not assist me in chat without subscribing to their support service. I refused to pay for help with a product that didn't work when i opened the box. I have used one at my dad's, this is not a normal setup issue.Unfortunately I waited too long before opening my gift, so it code amazons return.I suggest buying any different brand other than Neat.
Franchesca L Fox
Reviewed in the United States on December 14, 2023
Free software that is packaged with the product is no longer valid have to pay for a subscription monthly $20 to use this piece of equipment. Not very happy going to request a return can pay this amount of money for a regular scanner that I can send in my own documents that will scan documents and cards, etc. etc., this is not OK
Penny Lane
Reviewed in the United States on June 1, 2022
Scanning your various size documents, pictures etc couldn’t be easier and the set up took minutes. You will not regret purchasing one of these!
lynn gray
Reviewed in the United States on March 4, 2022
The item was not as described by the seller. It was two different colors. The front had yellowed with age and the back and document extension were bright white. I purchased this for the clean lines and bright white finish to sit on my office desk. I wouldn't display this anywhere. I think the seller photographed a different item.
Nick
Reviewed in the United States on September 6, 2021
Had to return because it didn’t work and I couldn’t get support to fix. Seems like it might be a good product if it worked.
Cookie Middleton
Reviewed in the United States on January 19, 2021
This has been the most frustrating thing I’ve ever purchased. You get a sheet of paper with instructions on how to download the “free” use of the scan. I’ve tried for four days to get this thing to work. I have a sneaky feeling it isn’t gonna work until you “subscribe” to Neat for ten dollars a month. Of course this isn’t mentioned when you purchase this obnoxious piece of equipment 🙄. Don’t even bother tech , they’re a laugh. Easy to use? 😜😜😜. I’ve wanted one of these for months, and I was so excited when I received it. It’s a huge disappointment. I will be returning this for a refund of the hefty price I paid for it.
Product Customer
Reviewed in the United States on April 20, 2021
I successfully used Neat scanner and software for years. Had to replace my laptop recently and found that Neat no longer makes or supports the software or the hardware. Cannot download the software to any computer. My scanned documents are now just thousands of images with no organization - so basically junk. Do not buy this obsolete product.
Jon B.
Reviewed in the United States on December 20, 2019
The only drawback is that you HAVE to purchase the program that they provide or this will not work. It is NOT just a scanner that you can randomly use. Unfortunately you are required to use their software or it will not work.
Recommended Products
$3,574.50
$ 99 .00 $99.00
$239.99
$ 99 .00 $99.00