DOUG Customer
Reviewed in the United States on April 22, 2020
I was very satisfied with this printer for a little over a year then it died. I called tech support and they confirmed I did the tests and troubleshooting as required. They agreed broke. Replacement was as cheap as troubleshooting and parts. Agreed, I then bought a Canon Pixima MG 7720 and have been very happy with it for a few years now.
J. Crown
Reviewed in the United States on August 24, 2015
I didn't want to give this any stars, but I couldn't write a review unless I clicked one. It was endlessly frustrating to set up the printer to communicate correctly with my computer. The connection consistently and constantly wouldn't work. After making about 20 print jobs, I had to go and buy the connector so I could link the laptop manually to print. I used that once and gave up. Recently plugged it back in again to try again and there is now an error message telling me to contact the manufacturer because the machine doesn't work. I now have a useless piece of junk and will have to buy a new printer because it's not worth the time and effort required to get this taken care of in a reasonable amount of time.
KC in New York
Reviewed in the United States on May 1, 2015
Not the easiest to use. User-friendliness definitely has room for improvement. The worst thing is the paper tray doesn't lock in properly so the printer constantly thinks it is out of paper - then you have to walk to the printer, jiggle the front tray, hit OK, and wait for your pending document to start printing. This has happened at least 50 times since I've been using the printer (about three months now). Pretty ridiculous. Overall, the print quality is good and price was reasonable. Wi-fi is decent, but occasionally I have had to restart it to work.
Chanel O.C. CA
Reviewed in the United States on September 28, 2014
This printer is GREAT for PHOTOS. Best colors you could ever hope for. It is also small, but therefore a little noisier them larger printers,that's pretty normal. I would definitely give 5 stars if there would be a 2nd tray. Wireless works immediately, setup is super easy. I would definitely recommend this if you do mostly photos or need a smaller printer.Regarding ERROR MESSAGES:I am a elderly woman that tested the printer out for 2 weeks and I found that the error messages come up as a delay, when you change the paper size or switch from photo to regular paper. The sensors are checking if you have the correct paper in your tray, so if you press printand the paper size incorrect the error message will light up, and when you insert the paper it will stay on at first until it detects the correct paper size. You can avoid making sure you have the correct paper in the tray before print. If your constantly changing paper sizes or from photo to plain, you would be better off having a printer with two trays.
Kenneth Depree
Reviewed in the United States on December 8, 2013
This may not be a top-of-the-line printer, but how many of us need that. The MG5520 meets my needs just fine, replacing a more expensive Canon printer that I thought died sooner than it should.The text is good, and the photos are, too. I am fussy about my photos. I don't have a lot of use for the copier or scanner, especially the latter since I already have an Epson V300 scanner, but they are nice to have.Important to me in selecting this printer is the availability of good quality compatible ink. Both Abacus Private Store, a source that I have bought a great deal of ink from for previous printers, and 4inkjets, a highly rated ink supplier, have good quality PGI-250XL and CLI-251XL ink that the printer uses at a much lower cost than charged by Canon for its ink. The fact that they have the XL (extra large) cartridges is a plus since these cartridges hold much more ink that the cartridges that come with the printer.If a printer does a good job of printing, and if good quality compatible ink is easily obtained, then I am a very happy user.The CD that comes with the printer includes what Canon calls My Garden. Because installing this on your computer will take up about 360 MB, I suggest you Google it before downloading My Garden to be sure you really need/want it. I already have quality programs for editing and managing my photos, so I chose not to download it. The rest of the programs on the CD are pretty standard with any printer.I had a few problems setting up the printer, but they were my fault. A couple of times I moved from one step to another without reading the instructions and got in some difficulty. But if you take your time and follow the instructions, you should have no trouble.Once I got the printer ready to go it quickly found the access point for my WiFi and as soon as I entered the password it was ready to go to work.