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MG
Reviewed in the United States on May 5, 2025
Weather isn’t even nice enough to have my pool open yet but I wanted to see if this thing worked and it does! Has my 15’ above ground pool up to 85 degrees. It’s also super easy to set up
Debbie & Michael Baker
Reviewed in the United States on May 20, 2025
Great company to work with, very helpful with this item.
Natalie
Reviewed in the United States on April 27, 2025
Exactly what I needed to heat/cool my 10 foot stock tank pool. It warms my pool by 1 degree F about every 30-45 minutes or so.You'll need adapters if you want to connect the unit to PVC. I ended up DIYing my own. But, customer service was ready to send me exactly what I needed. They also helped me troubleshoot a low flow fault. Turns out I just needed to adjust a bypass valve that I had installed to get more flow to the unit.I see another reviewer had problems with an unresponsive control panel. I had the same issue at first. All you need to do is press and hold the power button for a few seconds to unlock the screen.
Phillip Fox
Reviewed in the United States on April 27, 2025
Title: Great for Hot Tub HeatingI’m using the HEX016 16,000 BTU heat pump for my hot tub, and it’s working really well. It heats my 300-gallon tub steadily, raising the temperature about 6 degrees per hour. It’s a 120V plug-and-play setup, which made installation simple.The unit is pretty quiet and doesn’t use a lot of power. Just keep in mind, if you want super-fast heating, you’d need a bigger unit. But for normal hot tub use, it’s a solid choice — reliable and easy to manage.Overall, I’m happy with the performance and would recommend it for anyone with a smaller spa or hot tub.
Jennifer H.
Reviewed in the United States on April 21, 2025
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